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Welcome

There's much to see here. So, take your time, look around, and learn all there is to know about us. We hope you enjoy our site and take a moment to drop us a line.

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Anything You Might Have Before We Get Started

FAQ - Studio Policies

Here is a lift of a frequently asked questions before we get started

What's special about Enchantée Pilates

We have a team of professional and experienced certified instructors, from various background. Our passion about pilates and bring the body to the harmony brought us together! Our studio offers most professional pilates equipment from Balanced Body to organize your body. Our 50mins long group class are 25mins on the Cadillac and 25mins on the reformer with different props. Through this 50mins class, we will help you to bring your body to harmony, challenge yourself and build a strong mind and bo

What do I need for class?

We encourage our clients to wear comfortable and fitted workout clothing, so your instructors can see your forms and alignment. For girls with long hair, we ask you to kindly tight your hair up so it won't get messy and bother you during class. Grip socks are required for both safety and sanitary reasons.  You can also find cute socks on our studio, 

What is your cancellation policy?

We have a 24-hour cancellation policy. If you cancel your reservation within 24 hours of class it is considered a 'Late Cancel' and you will be charged for the class. If you cancel your class before that 24-hour period that credit will be returned back to your account. 

Late Arrival Policy

For safety reason and not to disrupt the class in progress, clients arriving more thank 10 mins late will have to wait to join the second half of the class.

Do I have to have Pilates experience before taking group class

WE LOVE NEWCOMERS AT ENCHANTEE PILATES! we recommend you have taken at lease 5 private/duet session prior your first group class.

Pilates Duet Session Change Policy (part 1)

To ensure smooth scheduling and fairness for all clients, the following policy applies when changes are made to a Duet Pilates session:

  1. Duet to Trio Upgrade
    If a third person joins an existing Duet session (making it a Trio), each of the Duet clients will receive a $10 refund.
  2. Duet to Quartet Upgrade
    In some case, we might need to combine two duet sessions to a quartet (if one of  instructor is not available, ). If client agreed to continue the class, each of the Duet clients receive $20 refund

Pilates Duet Session Change Policy (part 2)

To ensure smooth scheduling and fairness for all clients, the following policy applies when changes are made to a Duet Pilates session:

  1. Duet to Private Session
    If one participant is unable to attend and the remaining client wishes to proceed as a Private session:
     
    • An additional $30 fee will be charged to convert the session into a Private.
       
    • Alternatively, the client may cancel or reschedule the session according to our standard cancellation policy.

Pilates Duet Session Change Policy (part )

To ensure smooth scheduling and fairness for all clients, the following policy applies when changes are made to a Duet Pilates session:

  1. Cancellations Due to Change
    If neither the upgrade to Trio nor the Private session option is chosen, the session will be cancelled. Standard cancellation policies apply.
     

Please notify us at least 24 hours in advance if you anticipate a change, so we can accommodate you and adjust billing accordingly.

Can I take group class if I'm pregnant?

We offer a smaller setting group class for our mama! Please check class booking system for prenatal group class. We do not allow or advise you to begin a group class (intermediate and above) while pregnant. If you are currently an Enchantee client and pregnant,  Please do consult with your doctor and talk to us before you decide to continue your group class (not allow to take group for 3rd trimester). Remember to be kind to your body and take your time to getting back into a workout routine. 

Instructors and Schedule Change

Instructors and classes are subjected to change without notice. Please follow our Red Notes/Instagram/Wechat for any update.

Do you offer private session?

Yes, we have a team of professional Pilates instructors with different specialties and styles to meet with various desires. Please kindly email us at info@enchanteelife.com or connect with our Wechat Account: B0b0_27 to book a class. 

Changing Room

Yes 

Are Pets allowed?

No

Does the studio offer childcare?

No, and please do not leave your kid unattended inside the studio at any time.


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